At Kerala Spice Mart, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from keralaspicemart.com.
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Information We Collect
We may collect the following types of personal information when you interact with our website:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely via third-party payment gateways)
- IP address, browser type, and device details
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How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To communicate order updates, support responses, and promotional offers
- To improve website functionality and customer experience
- To detect and prevent fraud or unauthorized activities
- To comply with applicable legal and regulatory obligations
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Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with:
- Trusted third-party service providers (e.g., payment processors, logistics partners)
- Government or regulatory authorities when required by law
All third parties are obligated to maintain the confidentiality and security of your data.
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Payment Security
We do not store your card or banking details. All payments are processed securely through trusted third-party gateways such as Razorpay, PayPal, or Stripe, using industry-standard encryption (SSL).
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Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and performance
You may choose to disable cookies through your browser settings; however, this may affect certain functionalities of the website.
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Your Rights
You have the right to:
- Access and review your personal data
- Request corrections or updates
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise your rights, please contact us at:
📧 getintouch@keralaspicemart.com
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Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, and regulatory requirements
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Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: getintouch@keralaspicemart.com
📍 Location: Idukki, Kerala, India